Underage Policy
Pure Love is strictly an adult platform intended only for users who are 18 years of age or older, or the age of majority in their jurisdiction (whichever is older). We have zero tolerance for underage access to the Services.
Our Commitment
- We require all users to confirm they are 18 or older during account registration.
- We reserve the right to verify age at any time using third-party age estimation or identity verification services.
- We immediately suspend any account that we have reason to believe is operated by a minor.
- We delete personal data collected from a minor as soon as we become aware of it.
- We cooperate fully with law enforcement and child safety organizations.
What We Will Never Do
- Generate, host, or distribute child sexual abuse material (CSAM) of any kind
- Create AI Companions that depict, suggest, or roleplay as minors
- Allow conversations that sexualize, groom, or otherwise harm minors
Violations of this policy are reported to:
- The U.S. National Center for Missing and Exploited Children (NCMEC) under 18 U.S.C. § 2258A
- Relevant law enforcement authorities
- The Internet Watch Foundation (IWF) where applicable
Reporting Underage Access
If you believe a minor is using Pure Love, or if you are a parent/guardian who has discovered your child accessing the Services, please contact us immediately at legal@purelove.chat. Include any information that helps us identify the account (email, username, conversation excerpts).
We will:
- Acknowledge your report within 24 hours
- Investigate and suspend the account pending review
- Delete any data collected from the minor
- Report to authorities where required or appropriate
- Notify you of the outcome where legally permissible
Reporting Suspected CSAM
If you encounter content involving minors that you believe is illegal, report it to:
- Pure Love: legal@purelove.chat (we will report to NCMEC and law enforcement)
- NCMEC CyberTipline: https://report.cybertip.org or 1-800-843-5678
- Your local law enforcement
Do not download, share, or distribute such content. Reporting is anonymous and protected by law.